FAQ - Frequently Asked Questions
We listen to your wishes and thoughts and present our range of rings and the possibilities we have to tailor your wishes! During the meeting, we try out sizes and talk about how to think about different ring combinations.
45 minutes is our standard consultation but sometimes more time may be needed and sometimes you have come so far in your process that it goes faster than that. However, to make the best use of your time, we recommend that you start looking at our website a bit before the meeting and also consider whether you would like engraving on your rings.
It's great to bring inspiration pictures or otherwise prepare for the meeting so that you have a little feeling for what you like. This means that we make the most of the time together and that we can help you make a decision. We recommend that you look at our website before the meeting and feel free to share your preferences so that we can prepare in the best way!
When you order rings from us, engraving is included.
Before we begin manufacturing your rings, we need your wishes regarding any engraving.
It is best if you have had time to think about it before the meeting/order. Of course, you can add it afterwards, but then it may affect the delivery time.
Number of characters approx. 30 (Depending on size of ring and type of character)
Example of engraving:
Johanna & Martin 2025 02 08
Peter 🤍 Lisa 8/2-25
It is common to write your partner's name first on your own ring.
Our consultations for engagement & wedding rings from our range are free of charge. Of course, our hope and ambition is that we can help you find your dream rings, but you are not obligated to buy rings at a booked appointment. If you have very specific design wishes that are outside our existing models and designers, another meeting may be needed, for which we will then charge a consultation fee and we will then need to come back with a price for labor costs and materials.
Delivery time for rings is approximately 4-8 weeks depending on the choice of ring, material and whether it is during our low season or high season (Summer & Christmas). We recommend ordering well in advance to be sure that your ring is ready on time and to have some margin in case any adjustment in size is needed.
We currently do not have any bookable times for online meetings. However, we can absolutely hold a meeting online. Then book a meeting via the usual booking for a meeting in the store but write in the comments field that you wish to have the meeting via video link.
If you want to use your own gold for a new ring, we first perform an analysis to ensure the result is of high quality and durability so that we can offer a guarantee.
But above all, we recommend and offer the opportunity to pay/partially pay for your purchase with your old gold jewelry that we buy.
Please contact us if you have questions that are not listed here.
info@annikagustavsson.se
